Terms Of Service
Effective Date: 1st October 2024
1. Introduction Welcome to ByLeafs. These Terms of Service govern your use of our website and the purchase of our products. By accessing or using our website, you agree to comply with and be bound by these terms.
2. Use of the Website
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Eligibility: You must be at least 18 years old to use our website or make a purchase. By using our site, you represent and warrant that you meet this eligibility requirement.
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Prohibited Activities: You agree not to engage in any activity that could harm our website, interfere with other users’ enjoyment of the site, or violate any applicable laws. This includes but is not limited to hacking, spamming, or uploading harmful content.
3. Product Information and Availability
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Product Descriptions: We strive to provide accurate product descriptions and images on our website. However, we do not guarantee that the information is complete, current, or error-free. If a product is not as described, your sole remedy is to return it in unused condition.
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Product Availability: All products are subject to availability, and we reserve the right to limit quantities or discontinue products at any time without notice.
4. Pricing and Payment
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Pricing: All prices listed on our website are in Malaysian Ringgit (MYR) and are subject to change without notice. The price you pay for a product is the price displayed at the time of your order.
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Payment: We accept various forms of payment as indicated on our website. By providing payment information, you represent and warrant that you are authorized to use the payment method and that the information provided is accurate.
5. Shipping and Delivery
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Shipping: We ship products within Malaysia and to selected international locations. Shipping fees and delivery times will be calculated at checkout based on your location and the shipping method selected.
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Delivery: We are not responsible for delays caused by the shipping carrier or customs. Once your order is shipped, you will receive a tracking number to monitor your delivery status.
6. Returns and Refunds
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Returns: We accept returns of unopened and unused products within 30 days of delivery. To initiate a return, please contact us at byleafs9@gmail.com for instructions.
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Refunds: Refunds will be issued to the original payment method once the returned product is received and inspected. Shipping costs are non-refundable.